Exchange And Return Policy
At Jaiswal Store, your satisfaction is our priority. If you're not fully satisfied with your purchase, we’re here to help.
🔁 Exchange Policy
Products can be exchanged within 7 days of delivery.
Exchanges are only accepted for:
Damaged or defective items
Wrong product delivered
Manufacturing faults
Conditions for Exchange:
Item must be unused and in original packaging.
Original invoice or proof of purchase is required.
Product must include all accessories, manuals, and tags.
🔄 Return Policy
We accept returns under the following conditions:
Product is damaged upon delivery
You received the wrong item
The product is not functioning as described
Return Window:
Returns must be requested within 3 days of delivery.
Refunds:
After inspection, refunds are processed within 5–7 business days.
Refunds will be made to the original payment method or via bank transfer.
❗Non-Returnable Items
Items damaged due to misuse, mishandling, or power fluctuations
Products with missing accessories or packaging
Items purchased under clearance, sale, or special offers (unless defective)
📝 How to Request an Exchange or Return
Contact us via phone, email, or WhatsApp at 9851136943, 9813603943
Provide your order number, issue details, and a photo/video if applicable
Our team will verify and guide you through the next steps
🚚 Pickup & Return Shipping
We offer free pickup for eligible returns inside Kathmandu Valley.
For locations outside the valley, customers may need to send the item via courier, and we’ll reimburse reasonable return shipping costs (for valid cases).
For any questions or assistance, feel free to reach out to us. We’re always here to help!
Jaiswal Store – Reliable Products, Hassle-Free Service.
